Privacy Policy

Last updated: November 20, 2025

1. Introduction

This Privacy Policy describes how ReliefProfessionals.com ("we," "us," or "our") collects, uses, and discloses information about you when you use our website, services, and platforms connecting healthcare professionals with practices (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

A. Information You Provide to Us

We collect information you directly provide to us, such as when you create an account, join our network, or contact customer support. This may include:

  • Account and Profile Data: Name, email address, physical address, phone number, and professional designation (e.g., Vet, Pharmacist, Dentist, Nurse).
  • Professional Data (for Professionals): Licensure details, work history, availability, and qualifications uploaded to your profile.
  • Employer Data (for Clinics/Practices): Practice name, facility details, and job posting information.
  • Payment Data: Billing information (processed securely by third-party payment processors) for service fees or job postings.
  • Communications Data: The content of messages you send to us, such as support tickets or platform messages exchanged between users.

B. Information Collected Automatically

When you use our Services, we automatically collect certain information about your device and usage, including:

  • Log and Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages (e.g., job listings or profile pages), and referring URL.
  • Device Data: Information about the device you use to access the Services, including hardware model and unique device identifiers.
  • Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to track activity on our Services and hold certain information (e.g., to keep you logged in or remember your preferred profession).

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain the Services (e.g., facilitating connections between professionals and practices).
  • Match Users: To match professionals with relevant job opportunities and clinics with qualified candidates.
  • Process transactions and manage payments.
  • Communicate with you, including for customer support, service updates, and relevant opportunities or job applicants.
  • Monitor and analyze usage and trends to improve and optimize the Services and user experience.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with legal obligations.

4. Sharing Your Information

We may share your information in the following situations:

  • Platform Functionality (User-to-User): We share relevant profile information and job details between Professionals and Employers as necessary to facilitate the connection and placement process.
  • With Service Providers: We may share your data with third-party vendors and service providers (like payment processors, identity verification services, and hosting partners) who perform services for us or on our behalf.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us at contact@reliefprofessionals.com.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: contact@reliefprofessionals.com
  • By visiting this page on our website: [Link to Contact Page on ReliefProfessionals.com]